If you have any difficulties registering the below information may be helpful.
What does it mean if I receive the validation “We are unable to identify your company, please check the values you entered and try again.“?
This response means that the combination of SDAT number and Access Code entered into the registration form does not match the company's information that we expect to register. If this occurs, steps taken to resolve it may include:
- Verify to be sure you did not make a typo.
- Confirm you are entering the correct SDAT number
- Verify your Access Code received in communications from MarylandSaves.
- If you believe you are entering accurate information, please get in touch with firstname.lastname@example.org or (833) 811-7437 for assistance.
What is my username? I don’t remember creating it.
The email address provided on the Contact Information page of the registration flow serves as your username to access your company’s retirement portal. An email titled “Thank you for registering” was sent to this email address at the close of the registration process.
I started the registration process but did not finish it. What should I do?
If you've started but did not finish the registration process, please simply begin the process over again.
What do I do if I have 2 or more companies to register for MarylandSaves?
Check out these instructions to learn how to link all your companies together under a single user log in and password during the registration process.
Please contact email@example.com or (833) 811-7437
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