You should be able to obtain an employee roster from your payroll system. Please format the file into an Excel or CSV. If your payroll company does not provide this type of report, you will need to create one by filling out this template. You can also find the template in the portal during onboarding on the Add Employees page.
Your employee list should contain the following columns of employee information:
- SSN*- Social security number of each employee
- First Name*- First name of the employee
- Middle name - Middle name or initial of the employee (optional)
- Last Name* - Last name of the employee
- Birthdate*- Birthdate of the employee
- Physical Address 1 *- Street address of the employee. It cannot be a P.O. Box
- Physical Address 2 - Additional street address information of the employee
- Physical City* - City of the employee
- Physical State *- State of the employee
- Physical Zip Code *- Postal code for the employee
- Primary Phone- Phone number of employee. It should be ten digits
- Email-Email address of the employee (Optional, but if available, please include email)
- Mailing Address Line 1- Include if the mailing address for the employee is different from their physical address. If the mailing address is the same as the physical address, you can leave this blank.
- Mailing Address- Additional mailing address information of the employee
- Mailing City
- Mailing State
- Mailing Zip Code
- External Payroll ID- Include if the company has a unique identifier for employees aside from their SSN. This is an optional field.
- Fields marked with an * are required
- First, Middle and Last name must be in separate columns.
- Social Security Numbers - The tool will accept the number with or without dashes.
- Numbers - The tool will accept commas and $, so no need to remove them.
- Dates - The tool accepts dates in almost any format, such as mm/dd/yyyy, m/d/yyyy, or m/d/yy.
- Phone Numbers - The tool will accept values with or without parentheses and dashes.
- Be sure your file has leading zeros for fields like SSN and Zip Code
- Don't include any commas within a cell in the CSV. If a comma is required, put the text inside parenthesis. ie. "100 Main Street, #5".
Please contact email@example.com or (833) 811-7437
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